EU orders Ryanair to get an email address for customers to complain

Ryanair forces customers to use premium-rate phone lines if they wish to make a complaint, which cost up to �1 a minute, or send a letter via post or fax.

Source: http://www.dailymail.co.uk/money/article-1366600/EU-orders-Ryanair-email-address-customers-complain.html?ITO=1490

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